Consignor Drop-Off and Pick-UpWe strive to have the highest quality sale items for our shoppers. That means all items must be in excellent condition with no rips, tears, holes, missing buttons, broken zippers, or stains. Also, please make sure you have prepared your items per our instructions so not to damage them (see Consignor pages for more information on our standards). Please make sure your items meet these standards, because if they do not, we will return them to you during item inspection.
During the drop-off dates there are limited appointment times available, or you can walk-in any time during the drop-off times. Early or late arrivals to appointment times are considered walk-ins. Please note that if you do not have a drop-off scheduled during the drop-off block time you will be worked in as quickly as possible, but those with confirmed times will be screened first and have priority.
Appointments will be scheduled every 15 minutes during the designated drop-off hours. You can sign up for a drop off appointment by logging into your consignor account. Consignors MUST schedule 30 minutes for your first 100-125 items and 15 minutes per additional 100 items or fraction there of.
What to do in advance to prepare for a pleasant, efficient Drop Off experience:
Our goal is to provide all shoppers with great quality items. So we screen items very closely as to maintain the quality of our sale. Please look through your items very carefully at home. Toys and baby equipment MUST be clean and have all parts!! Clothing MUST be free of stains, tears and odors! Please do not be offended if we turn any of your items away. It is often easy to miss a spot or tear when you are getting items ready at home. Sometimes stains will show up under the lighting at the venue. You are welcome to take them home and try and get the stains out and return them to the sale before you shop the Pre-Sale.
Many of our consignors will also be our biggest shoppers and we want YOU to have confidence that you are buying the best quality merchandise.
This is up to the discretion of the QC person checking you in. We know your life is very busy and chaotic, but truly, items sell for a higher price when they look like new. So, take out that toothbrush and a little soapy water and clean the straps on your high chair and car seats. It pays off in $$’s. Small stains–but not caked-on food– or big stains on high-ticket, very popular items like baby carriers, strollers, and high chairs are more likely to be overlooked than a stained baby tub or bath ring.
Broken Items or Items With Missing Parts
If you’re unable to put it together in front of us (big ticket items, not small toys), then it’s missing something and won’t be accepted. This includes unfolding and folding strollers and high chairs. Also, if your toys look incomplete, it will be returned.
Battery-Operated Toys Without Working Batteries
We know it’s a pain, but this is the only way we can ensure your items work. This also includes battery-operated swings and bouncy seats.
Don’t wait, Donate!
If you don’t want to wait for us to check your items, you have the option to donate them. Just tell the person who check you in that you want to donate all items that were “too well loved” to charity and you can be on your way a whole lot faster.
Now go home, make your list of things you hope to find at Pre-Sale, and call/text all of your friends and tell them to come shop this weekend! Don’t forget, you can bring one friend with you for the Pre-Sale.
The pick-up date for each sale is set. Please schedule your pick-up appointment and bring your photo ID. You will check-in during your appointment and a VIP will assist you with gathering your unsold items.
Please do not forget to check our “Lost Tags” section.
You may also choose to place any of your items that you do not wish to carry home in the donation area!
By registering as a consignor, you accepted the stipulation that any unsold items not picked up during this time will be donated to charity. We regret that no reminder calls or alternate arrangements can be made. We are absolutely unable to make any exceptions to this rule. If you are unable to pick up the items yourself, please arrange to have a friend or family member do it for you!
We need to be completely out of the venue at our specified time, we cannot hold your items for a longer period than our set consignor pick-up times. All items not picked up will be donated. Donation begins promptly at 15 minutes after the end of pick-up.
NOTE: ThriftMouse reserves the right to refuse any item during drop-off or remove any item(s) from the sales floor that do not meet our standards or that we feel will not sell. Any item pulled for this reason may be returned to you at the end of the sale or disposed of if marked for donation.
Thank you to our wonderful consignors for your patience and understanding. We appreciate each and every one of our consignors. We thank you so very much for consigning with ThriftMouse. We hope it’s been a great experience for you.